Delete your account & data

You can request deletion of your Vision Music account and all personal data associated with it at any time. This page explains what gets deleted, how long it takes, and how to submit a request.

1. How to request deletion

Send an email to visionentertainment2020@gmail.com from the email address you used to sign in, with the subject line:

Vision Music - Account deletion request

Include the email address associated with your Vision Music account. We will confirm receipt within 3 business days and complete deletion within 30 days, unless we are legally required to retain specific records.

2. What will be deleted

3. What may be retained

Some information may be retained after account deletion where we are legally required to keep it, or where it is needed to maintain the security and integrity of the service (for example, abuse-prevention records). Retained records are kept only for as long as necessary and are protected by the same security measures described in our Privacy Policy.

Aggregated or anonymized usage statistics that no longer identify you personally may continue to be used to improve the service.

4. Alternative: delete from inside the app

You can also sign out of the app at any time from the Profile tab, which removes local account data from the device. Full server-side deletion still requires the email request above so we can verify ownership of the account.

5. Response time

6. Contact

Questions about account deletion: visionentertainment2020@gmail.com